Effective Date: June 2026

At Iyer Iyengar Foods, we are committed to delivering fresh, high-quality traditional South Indian food products safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During festivals, promotions, or high-demand periods, processing times may be slightly longer.

Shipping Coverage

We currently ship across India.

If your location is not serviceable, our team will contact you and arrange a refund if necessary.

Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Delivery times may vary depending on your location, weather conditions, courier services, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Order weight
  • Order value

Free shipping may be offered on eligible orders during promotional campaigns or above a specified purchase value.

Order Tracking

Once your order has been shipped, you will receive:

  • Shipment confirmation
  • Tracking ID
  • Courier partner details

You can track your shipment using the tracking information provided.

Packaging

All our products are carefully packed using food-grade packaging materials to maintain freshness, quality, and hygiene during transit.

Delayed Deliveries

While we strive to deliver on time, delays may occur due to:

  • Natural disasters
  • Weather conditions
  • Public holidays
  • Transport disruptions
  • Courier partner delays

We appreciate your patience and understanding in such situations.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing an order.

Iyer Iyengar Foods is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Additional shipping charges may apply for re-delivery.

Damaged or Missing Products

If your package arrives damaged or if any items are missing:

  • Notify us within 48 hours of delivery.
  • Share your order number along with clear photographs of the package and product.
  • Our support team will review the issue and provide an appropriate resolution.

Failed Delivery Attempts

If the courier is unable to deliver after multiple attempts due to customer unavailability or an incorrect address, the order may be returned to us. Re-shipping charges may apply.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Iyer Iyengar Foods

Email: jaishan143@gmail.com

Phone: +91 63616 21688

Address: 1886/A, 8th Cross

4th Main, New Thippasandra

Bengaluru – 560075